CUSTOMER SATISFACTION

    ASSESSMENT

    Your valuable feedback helps us continuously enhance our service quality and strengthen our commitment to excellence.

    5 = Highest Satisfaction

    1 = Lowest Satisfaction

    CUSTOMER INFORMATION

    Please provide your details below.

    I. QUALITY

    Meeting Technical Specification

    Consistency in Quality

    Appearance

    Identification & Labelling

    Packaging

    II. DELIVERY

    On Time Delivery

    Schedule Changes

    Urgent Requirements

    III. SERVICE

    Documentation

    Complaint Resolution

    Special Requirements

    New Product Development

    Communication Response

    ADDITIONAL SUGGESTIONS & COMMENTS